Frequently Asked Questions

Everything you need to know about our services

  • Do you offer same-day or emergency services?

    Yes, we absolutely offer same-day and 24/7 emergency services, particularly for water damage restoration and severe spill extraction.

  • Are your technicians certified?

    Yes, our technicians are highly trained and fully IICRC certified, ensuring we follow the highest industry standards for cleaning and restoration.

  • What affiliations does AAA Bright Carpet Cleaning hold?

    We are proud to be affiliated with the Better Business Bureau (BBB) and the Certified Floorcovering Installers (CFI) Institute.

  • Is your cleaning process safe for pets and children?

    Absolutely. We use eco-friendly, non-toxic, and pH-balanced cleaning solutions that are tough on dirt but completely safe for your family and pets.Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.

  • How long will it take for my carpets to dry?

    Thanks to our high-powered extraction equipment, carpets typically dry within 4 to 6 hours, depending on the humidity and airflow in your home.

  • Do I need to vacuum before you arrive?

    While our 3-Step Power Clean Process includes pre-vacuuming for heavy soil, a light vacuuming beforehand can help expedite the process.

  • Can you remove severe pet odors and stains?

    Yes, we specialize in pet enzyme treatments that break down the urine crystals causing the odor, permanently neutralizing the smell.

  • Do you move furniture during the cleaning process?

    We can move light furniture upon request. We kindly ask that you clear the floors of small items, electronics, and breakables before we arrive.